A new roof means stripping the old covering back to the rafters, checking and replacing anything that has gone soft, then rebuilding with new breathable membrane, treated battens and a fresh covering in slate or tile. On a normal house it is a scaffolded job that runs over several days, and you get a roof that should not need thinking about again for decades.

A roof that is losing tiles in one corner is often near the end everywhere. We go up, look properly, and tell you honestly whether you need a re-roof or whether a repair will genuinely see you right for a few more years.
Anything above single storey needs it, for safety and for a better job. It is priced into the quote so there is no surprise halfway through.
The old covering, battens and felt all come off. With the rafters exposed we can see what we are actually working with, and anything rotten gets replaced before it is covered back up.
New breathable membrane, treated battens set to the right gauge for the covering, then slate or tile laid and fixed. Ridges, hips and valleys are formed in lead on the roof.
Old material away, gutters cleared, the drive swept. You get photographs of the parts you cannot see for yourself.
Send a photograph of the problem and you will get a straight answer on what it needs, at no cost.
A straightforward terraced or semi-detached house is usually a few days once the scaffold is up. Bigger or more complicated roofs, and anything with a lot of leadwork or stone detailing, take longer. We give you a realistic number before we start rather than an optimistic one.
For a full re-roof, yes. It is not worth doing this kind of work off a ladder and the finish is better when the roof can be worked properly. Scaffolding is included in the quote.
Usually. Reclaimed slate is often the right answer on an older property, and there are modern tiles that sit well next to original ones. We will show you what we are proposing before it goes on.
We only strip what we can make watertight the same day, and the roof is sheeted overnight. Nobody strips a whole roof in one go and hopes.
Yes. Removal and disposal is part of the job, not an extra.